It was easy to order your product and it arrived the next day, so your service was good, but I'm not very impressed with the product. I ordered it because my doctor has a tuning fork that looks identical, unless you examine them very closely. My doctors t. fork rings for a good length of time, but the one I purchased doesn't sound very long. When I looked at it closely, I noticed that the grinding around the edges is not even and symmetrical. That is probably why it doesn't ring very long. So I am sorry to say I am disappointed with the product.