Shipping Terms

Thank you for choosing AMA Medical Products. Freight charges apply and are calculated based on the total weight of shipment and destination.

Freight free delivery applies to all orders over $385 inclusive of GST on Mainland Australia (this excludes Tasmania). Bulky items such as, Vaccine Fridges, Autoclaves, Trolleys and Couches are also excluded from Freight Free delivery. Please see the product specific landing pages for the freight charges that apply to these lines.

The freight / shipping fees payable are calculated on size, weight and destination of the order. If you require pricing on multiple purchases please contact us prior to purchase with the items you require so that we can calculate an accurate charge.

If we cannot ship an item to you, or there is a delay due to an item on backorder you will be notified by email or phone.

Delivery Times* - Domestic Shipping (Within Mainland Australia) - Most items are in stock and dispatched from our warehouse within 24 - 48 hours of receiving cleared payment. You will be advised if the product is on backorder. Orders requiring customisation may incur a further delay in dispatch.

Dispatches are Monday to Friday excluding Public Holidays. Domestic delivery within Mainland Australia is conducted by one of our nominated courier services.

Deliveries of products will only be made to physical addresses and not PO Boxes or Postal Lockers. Orders received with a PO Box inserted as preferred customer address will not be processed and we will contact you for an alternate shipping address.

For any orders outside of Mainland Australia (including Tasmania and New Zealand) please contact our Customer service team via email for shipping rates and delivery times.

 *During the COVID-19 pandemic the standard timeframes for dispatch of orders from our warehouse may be delayed